Theme does not appear
Reload the website after changing settings. Confirm the extension is enabled and the current domain is not in the disabled list.
Support
Tell us where the scroll feels off.
Before reporting an issue, note the website, browser version, chosen theme, and whether the problem changes after a reload.
Browser-owned pages
Chrome does not allow extensions to style internal pages, the Web Store, or some embedded document viewers.
Some nested areas differ
Sites can place content inside isolated frames or use their own scrolling containers. Browser security and site CSS can limit styling.
Motion preferences
Reduced-motion mode intentionally removes or simplifies animation without disabling scrolling.
Email support
A direct, reliable support channel.
Email is the official support channel for this release. Messages sent to hello@usescrollsmith.com are routed to the private support inbox.
Include these details
- Your Chrome version and operating system
- The affected website hostname and selected Scrollsmith theme
- Steps that reproduce the problem
- Whether reduced motion or browser zoom changes the behavior
Do not include passwords, payment-card details, private messages, full private URLs, or webpage content.